Allow me to explain something the majority of septic companies won’t: there are two categories of people in this reality. Those who believe septic systems are just “buried containers for waste," and those who have had raw sewage gurgling into their yard at midnight. I learned this reality the hard way in 2005—waist-deep in mud, trembling in a Washington deluge, as my siblings and I assisted a weathered installer fix our family’s failed system. I was a teenager. My hands were raw. My jeans were destroyed. But that night, something crystallized: This is not just digging. It’s people’s lives we are preserving.
Here’s the ugly truth: the majority of septic companies just service tanks. They act like temporary salesmen at a chainsaw convention. But Septic Solutions? They are different. It all originated back in the early 2000s when Art and his siblings—just kids barely tall enough to lift a shovel—helped install their family’s septic system alongside a grizzled pro. Imagine this: three pre-teens knee-deep in Pennsylvania clay, discovering how soil absorption affects drainage while their friends played Xbox. “We never just dig holes," Art told me last winter, warm coffee cup in hand. “We learned how earth whispers secrets. A patch of marsh plants here? That’s Mother Nature shouting 'high water table.'"
This is the harsh truth: the majority of HVAC failures happen because someone missed a step. Failed to calculate the load accurately. Used undersized equipment. Got wrong the insulation needs. We’ve personally fixed hundreds of these disasters. And every time, we file away another insight. Like in 2017, when we started adding WiFi controls to all installation. Why? Because Sarah, our senior tech, got frustrated of watching homeowners burn money on inefficient temperature settings. Now clients save hundreds yearly.